Spiral Staircase Information | Staircase information

USING THIS WEBSITE

We offer a wide range of different staircase styles in various materials and configurations. The staircases on this website have been categorised by their shape and fall into the group ‘spirals‘ or ‘straights, quarter and half turns’. Within each category the range is further divided based on how the staircase is constructed. There are ‘fully bespoke designs‘, ‘custom made modular system‘s and ‘off the shelf solutions‘. Each differ in terms of the materials / finishes on offer, delivery times and price. Please use the panel to the right of each page to navigate through the stair models. We also have an inspirational gallery page which links to further information on each staircase.

GETTING A QUOTATION

Obtaining a quotation (even a basic off the shelf staircase) needs some input from our sales team so you will need to get in touch by phone or email. The price of each staircase is based on the shape, width / diameter, the floor to floor height, materials used and finishes. Each model has a guide price listed which is based on the standard model options, heights and finishes. For an exact price we will need to know-

The staircase model of interest
The shape of the stair (spiral, straight flight, quarter turn or half turn)
The finished floor to floor height (even an approximate will suffice for estimating as each stair is priced per tread /riser)
The stair width or diameter
The location of any walls (so we can include stair balustrade in the right place)
The material options for the treads and balustrade. (i.e. type of timber for treads , spindles / glass panels for the balustrade)
The length of any landing balustrade required

If you have any drawings they will show many of these measurements so please forward by email / post. We accept them in CAD or PDF formats. If you don‘t have any drawings, a rough sketch would be helpful and if possible a photo of the stairwell area.

To help with this we have prepared this brief terminology guide.

TERMINOLOGY GUIDE

Terminology

Any questions, please call the sales team on 01794 522444 or pop into our showroom.

Can't find what you're looking for?

We pride ourselves on being able to offer a 'complete' range of staircases from kits to fully bespoke models. Even if you do not see the type of staircase you require in our range, the chances are we will be able to produce it. Please contact the office on 01794 522444.

READY TO ORDER?

If you have received your quotation and discussed the particulars of the staircase with the sales team and have made your decision, you will need to contact the office to confirm your order. The deposit can be paid by cheques made payable to Complete Stair Systems Ltd, usual credit and debit cards (apart from American Express) or banker transfers. If you want to pay by bank transfer, please let us know and we will forward our bank details. If ordering a bespoke staircase we shall prepare the production drawings on receipt of the deposit. These drawings will then be forwarded for confirmation. We require a signed copy of the drawing returned to us before manufacture can commence. Production lead times commence upon receipt of the approved drawing.

DELIVERY

All our modula staircases are supplied in a palletised box and are delivered by a carrier equipped with a pump truck for offloading. Generally the transport company will contact you the day before to advise on an AM or PM delivery. Modula staircases take between 2 & 4 weeks for delivery depending on the model and number of accessories ordered.
Our custom made staircases vary in how they are delivered depending on the size and weight of the model. The timber staircases are supplied on a pallet as are the majority of the bespoke steel models, but some larger stairs have to be delivered by a truck equipped with a hoist crane. All our custom made staircases take between 6-10 weeks to manufacture.

For further help and information please have a look at our terms and conditions or call the office.

BUILDING REGULATIONS

If you are installing a new staircase as part of a new build installing a new stair to a loft conversion your stair will need to comply with the current building regulations. If you are involved in either of these it is likely you will have an architect involved who will design the staircase accordingly. Of course we are on hand to advise on the correct rise, going, pitch and headroom for your staircase. Please be aware that even if you are fitting a stair and the local planning office is not involved you might one day sell your house and it will probably be inspected by a surveyor.

All our custom made timber and steel staircases are manufactured to comply with most recent building regulations unless otherwise requested.

The domestic modula staircases are all manufactured abroad where regulations are less stringent and because many have adjustable components they can physically be assembled in a way that contravenes the regulations. We therefore have to deal with each project individually to ensure the right components, accessories and sizes are ordered to comply.

Complete Stair Systems Ltd will advise as much as possible but the overall responsibility of compliance lies with our client.

The main domestic building regulations points to consider are −